Always the best price. Even after your purchase.

It is our aim to offer all of our products at the lowest prices on the market. Have you found a lower price? Let us know using our form (you can find it for every product under the price listing), and we will try to discount our price. If you discover a lower price after your purchase from us, let us know within 30 days at . If possible, we will refund the difference in price in the form of a customer bonus.
At, you always know you’ve made the best purchase. More information here.

A 30 day trial period.

Sometimes, even despite the care you put into your decision, you may discover that your instrument does not meet your expectations. We want you to be 100 % satisfied with the instrument you buy from us, which is why we offer you the option to return the merchandise within 30 days. It doesn’t matter if you bought from our e-shop or from one of our stores. We will return your money within 14 days of receiving the merchandise back from you undamaged.
This means you have the assurance that you will always find the instrument of your dreams with More information here.

We cover the cost of shipping for returns.

Our goal is that you concentrate solely on your music. If you decide to return or exchange your merchandise, we will arrange pickup of your shipment at our expense. The only thing you need to do is contact our Merchandise Returns Department at . This service can be used once every 90 days.
Concentrate on the important things; we’ll take care of everything else. More information here.

Earn a discount with every purchase.

In addition to a great deal of joy, every purchase you make from our e-shop or one of our stores will also earn you a customer bonus that you can accumulate on your customer account. Any of your future purchases can be discount by this bonus amount.
You always get something more when you buy from More information about customer bonuses.

A certified EU seller.

We are a musical instrument seller with an enormous inventory of merchandise and has been spreading the joy of music and musical instruments since 2000. Over this time, we have earned a range of prestigious awards and certificates in the Czech Republic (recurrent winner of Shop of the Year, APEK), as well as additional documents from other European countries (Slovakia, Poland).
With us, you have the assurance of a safe and satisfying shopping experience.

Free shipping and an extended warranty.

Music cultivates the world around us, and we offer premium services so that we can help musicians in their art. In addition to other benefits, you can rely on an extended warranty of 3 years and free shipping for orders over Ł 130.
Customer satisfaction is always our first priority.

Other customer benefits can be found here.

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